FAQs

There are plenty of things to do, eat, see, and use but here’s a rundown of the main facilities you can use on the day:

• Sunscreen (from first aid or the info tent)
• Bathrooms
• Free water stations
• Cloak room/lockers

Where to buy stuff:

• Bars (for a cold one)
• The Smokehouse (for food)
• Official merchandise tent (for gear)

BALLARAT
Saturday 10 October 2026, 12PM-11PM at Victoria Park, Newington, VIC 3350

NEWCASTLE
Saturday 17 October 2026, 12PM-11PM, at Newcastle Foreshore, Foreshore Park, 32 Wharf Rd, Newcastle East NSW 2300

SUNSHINE COAST
Sunday 18 October 2026, 12PM-11PM at Kawana Sports Precinct, 31 Sportsmans Parade, Bokarina QLD 4575

If you are an adult attending Strummingbird with a minor, you are required to read and adhere to our Youth Policy here.

We will have a dedicated Family Zone this year, which is a staffed space designed for parents and children to hang out, take a break from the festival, and have easy, stress-free access to the essentials, including toilets that are safer for the little ones. There will be dedicated children’s entertainment to keep the kids happy and engaged, and a parents’ room onsite, for anyone who needs a changing table, or a place to breastfeed and to breast pump.

If you’re bringing a little one and would like someone to collect them early so you can continue enjoying the event, you can arrange for someone to pick them up before 8pm. On the day, bring your child to the Info Tent and wait with them while the person collecting your child makes their way to the Box Office at the entry. You can then escort your child to the Box Office to be safely handed over.

Please note that children cannot be left in the care of staff at any time, so a parent or guardian must remain with their child until the handover is complete.

Everybody deserves to experience live music, and we’re always doing our best to make the festival as accessible and inclusive as possible. You can see all of our accessible info here. If you would like to request access to any of the listed accommodations, please complete the Strummingbird Accessibility Request Form.

There’ll be official Strummingbird and artist merch at the Merchandise Tent on the day. Want it sooner? You can also shop online before (and after) the festival and rock your new merch IRL at Strummingbird by clicking the button below!

There are strictly no pass-outs at Strummingbird, which means once you leave the event, you can’t come back in. If you’ve got any worries about this, please email us at accessibility@strummingbird.com.au to chat to our team about your requirements.

If you’re bringing a little one and would like someone to collect them early so you can continue enjoying the event, you can arrange for someone to pick them up before 8pm. On the day, bring your child to the Info Tent and wait with them while the person collecting your child makes their way to the Box Office at the entry. You can then escort your child to the Box Office to be safely handed over.

Please note that children cannot be left in the care of staff at any time, so a parent or guardian must remain with their child until the handover is complete.

• Bags and items larger than 20cm x 30cm (A4)
• Eskies or hard-case cooler bags
• More than one pram, stroller or wagon per child accompanied by an adult
• Picnic blankets
• Portable seating of any kind (including foldable/camp chairs)
• Alcohol and beverages (other than where purchased at the Event)
• Illegal substances
• Weapons of any kind or any item that resembles a weapon
• Glass of any kind (including perfume bottles and make-up containers)
• Metal water bottles or containers
• Aerosol Cans
• Liquid and creams over 110mL
• Unidentifiable or unsealed medication. All medication must be inspected by staff through the accessibility lane
• Professional still cameras, video or audio recording devices. Smart phones and pocket-sized film/digital cameras allowed
• Animals (except registered service or assistance animals, such as Guide Dogs)
• Flags, promotional material or items of any kind, including banners, posters and signs, or that display political, religious or offensive signage or logos of any kind
• Flags or flagpoles of any kind
• Gang-related insignia and masks, headwear or helmets, large spiked wrist or neck bands, spiked or studded belts
• Doof sticks, totem poles, selfie sticks or umbrellas (please use a plastic poncho or a raincoat instead)
• Noise-making devices and musical instruments
• Large quantities of food (patrons may bring small, sealed, non-perishable snacks for personal consumption only)
• Broadcasting or transmission equipmen
• Laser pens or pointers
• Skateboards and rollerblades, hover-boards, scooters, bicycles, and other personal motorised and non-motorised vehicles (excluding mobility aids)
• Flares, Fireworks & Sparklers (or any other similar flammables)
• All unapproved unmanned aerial systems (UAS) or drones unless expressly authorised
• Work uniforms, high-visibility vests, or anything that may be mistaken for a staff uniform or event accreditation
• Any other items determined as dangerous or offensive by Security or Event Staff

If you are 18+ please bring your photo ID.

Credit/Debit/Phone Wallet
All food trucks and bars will be tap-and-go only as Strummingbird is a cashless event.

Plastic Reusable Water Bottle
You can bring in your own reusable plastic water bottle to fill up at the free water stations around the site. Make sure it’s completely empty when you come through.

Backpack or Bag under A4 size
Bags must be no larger than 20cm x 30cm.

Food
You are allowed to bring food items for personal consumption only.

Small Still or Film Cameras
Small digital and film cameras are allowed, but any professional still cameras or video and audio recording devices aren’t allowed in.

Sanitary items
Tampons, pads and menstrual cups are all allowed into Strummingbird. If you haven’t brought any in but end up needing some once you’re inside the event, our first aid partners will have free sanitary items available to you.

No, Strummingbird is a cashless event. All food trucks and bars will be tap-and-go only, and there will be no card fees for transactions.

Lockers will be available to keep your stuff safe all festival long. Stash bags, jumpers, merch, sunscreen… anything you don’t want to carry around. Bookings will be available a month before the festival, or grab one on event day if they’re still available.

Smoking is only allowed in designated areas. Please keep non-smokers in mind and don’t smoke anywhere outside of the designated areas indicated on the event map (find them on each location page closer to the event).

Illicit substances are prohibited at festivals, and our events abide by state and territory laws. 

First aid services will be on site in case of any medical incidents. While they will have over-the-counter medication available such as Panadol, aspirin, antihistamines, and sanitary items for you to access inside the event, we recommend taking any required medication before coming in if possible (e.g. antihistamines can be taken in the morning and last 24 hours).

You can find their locations on the event maps released closer to the event date.

If you need to bring in prescription medication to the festival, you’ll need to make sure it’s in its original packaging with the dispensary label matching the name on the ID of the ticket holder. Please bring your medication through the accessible lane on the day and have it ready to be inspected upon entry. We advise only discussing your medication with the team at the accessible entry lane. If you are talking to security or front entry staff, please ask them to direct you to the accessible entry point.

If your medication needs to be refrigerated, please see the staff at the medical tent once you have entered the festival, and they can store it for you.

If you have a pre-existing medical condition which you’d like us to know about, please complete our Strummingbird Accessibility Request Form.

The set times and event map for each location will be available closer to the event date. Please check back here later or keep an eye on our socials.

We’ll have official after parties in each city if you want to kick on after the festival. Keep an eye on our socials for the announcement closer to the event date!

Lost property will be available at the info tent. If you have lost something, please speak to a member of staff at the info tent to have them retrieve it for you. All uncollected items will be handed over to the local police the following day for collection. Check socials closer to event day for specific lost property info.

Strummingbird is an all-ages event, but all minors (17 and under) must be accompanied by a responsible adult. Please read and adhere to our Youth Policy here if attending with a minor.

If you’re 18 or over, you must bring your valid and current government-issued ID, otherwise you will be classified as a minor, will need to be accompanied by a responsible adult (please refer to our youth policy for definition of responsible adult) and won’t be able to purchase or consume any alcohol.

Some accepted forms of ID:

• Current Australian Driver’s License (must NOT be expired)
• Current Passport
• Current Australian Digital Driver’s License
• Current Australian Proof of Age Card

Please note we DO NOT accept expired forms of ID even with receipt of renewal, and although digital forms of ID are accepted, we strongly recommend bringing a physical copy in case of network issues or if your phone battery goes flat. If you fail to present an accepted form of ID upon entry, you will not be allowed to enter the festival.

For more information on what forms of ID we can accept, please refer to the relevant legal guidelines for your state. See below:

Ballarat – VIC Acceptable Forms of ID

Sunshine Coast – Hard Copy ID [Business QLD] & Digital ID [Business QLD]

Newcastle – Liquor & Gaming NSW

Missed out or can’t make it? No worries, here are your options for reselling or transferring your ticket safely:

Moshtix Resale

Log into your Moshtix account and use the resale tool to generate a unique link. Share it with someone you know or post it online, whoever has access to the link can buy the ticket directly from you. Once purchased, the ticket moves to their account, a new barcode is generated, and your old one is cancelled. You’ll then receive a refund (minus service fees).

Tixel

List your unwanted ticket on Tixel’s platform for public resale. If your ticket sells, Tixel will process your refund directly. You’ll need to use the Moshtix Assign feature to transfer the ticket to your buyer (see details below) (as Moshtix no longer generates pdf tickets) and then upload the confirmation to Tixel.

Moshtix Assign

If your mate has already paid you to grab them a ticket or you sold your ticket through Tixel, use the Assign tool to transfer your ticket straight to their account. Log into your account and go to ‘manage my tickets’. You’ll then be able to assign a particular ticket or multiple tickets to someone else’s email.

Moshtix Ticket Return (only available once your location is sold out)

If you can’t find a buyer yourself and your location is sold out, you can return your ticket to Moshtix. We’ll list it for sale on your behalf, and if it sells, you’ll receive a refund (minus service fees).

Still unsure? You can find Moshtix’s FAQ’s here and Tixel’s FAQ’s here

You can buy Strummingbird tickets with Afterpay and PayPal’s Pay in 4 payment plan through Moshtix this year! For more information, check out:

Tickets will be sent out closer to the event date to help avoid fake tickets being generated and sold. When you purchase, you should still receive your order confirmation to your email, but if you haven’t got that, head to your Moshtix account and select ‘Help with this order’.

If you need to buy or sell a ticket after the general release is sold out, you can do so through Moshtix or Tixel’s resale tools.

Selling tickets through any third-party website, including Viagogo, Facebook, Gumtree, and eBay, goes against the Strummingbird ticket T&Cs. We recommend against buying tickets from the above third-party platforms as there’s no guarantee or way to validate that they’re legit.

Strummingbird staff and security cannot accept illegitimate and invalid tickets.

If you hold a valid National Companion Card and purchase a General Admission ticket to Strummingbird, you will receive a complimentary ticket for your companion or carer. You’ll need to purchase the paid ticket to the event through Moshtix as usual and then follow the below steps: 

1. Once your order is confirmed, go into your Moshtix account, under Manage My Tickets and select ‘Get Help With This Order’
2. On the help form, follow the prompts for accessibility and companion card
   • Select ‘I’d like help with my order’ as the category, and for the Topic, select ‘I need help with accessibility or a companion card’. For the subtopic, select ‘I need help booking with a companion card’
3. In the message section, please provide your Companion Card number and Expiry.
4. Once verified, Moshtix will issue a complimentary Companion Card ticket to match the paid ticket to the email used for your original purchase.

Moshtix is the official and only ticketing outlet for Strummingbird 2026 and Tixel can be trusted for resale tickets. If you see Strummingbird tickets being sold anywhere else, there is no way for us to validate them. We highly recommend creating a Moshtix account before tickets go on sale, so you can keep track of confirmations and save yourself time when buying tickets.

You can purchase up to 10 tickets at a time.

Please find our privacy policy, cookie policy and youth policy here.

Please contact Moshtix for any other ticket-related questions.

We’re working closely with local transport authorities and we will have detailed transport plans for getting to and from each event on the day available via our website and socials closer to the event date!

Need to know how to get to the Ballarat, Newcastle or Sunshine Coast? We’ve made travel guides for getting to each city, available on the location pages.

VENUE ACCESSIBILITY

Ballarat

The festival takes place in Victoria Park, a large grassed open space. We have done our best to utilise hard ground where possible however as the festival site is largely grass, the terrain may be uneven and difficult to navigate in some places. 

The weather can have a huge impact on ground conditions at this site. During wet weather, some parts of the site may become muddy, and in hot, dry weather some parts of the site may also become dusty. 
You can find plenty of images of the park and surroundings here. We encourage you to have a look and plan for what accommodations will help you best navigate the festival site.

Newcastle

The festival takes place at Foreshore Park, a large grassed open space. There is a mixture of existing cement and compact gravel paths throughout the site. We have done our best to utilise these paths where possible, but as the festival site is largely grass, this does mean the terrain may be uneven and difficult to navigate in some places. 

The weather can have a huge impact on ground conditions at this site. During wet weather, some parts of the site may become muddy, and when there are strong winds coming in from the bay, there may also be a cold breeze. 

You can find plenty of images of the park and surroundings here. We encourage you to have a look and plan for what accommodations will help you to best navigate the festival site.

Sunshine Coast

The festival takes place at Kawana Sports Precinct, a large grassed open space. There is a mixture of existing cement and compact gravel paths throughout the site. We have done our best to utilise these paths where possible, but the terrain may be uneven and difficult to navigate in some places. 

The weather can have a huge impact on ground conditions at this site. During wet weather, some parts of the site may become muddy and in hot, dry weather, some parts of the site may also become dusty. 

You can find plenty of images and information about the precinct and surroundings here. We encourage you to have a look and plan for what accommodations will help you best navigate the festival site.

If you hold a valid National Companion Card and purchase a General Admission ticket to Strummingbird, you will receive a complimentary ticket for your companion or carer. You’ll need to purchase the paid ticket to the event through Moshtix as usual and then follow the below steps: 

1. Once your order is confirmed, go into your Moshtix account, under Manage My Tickets and select ‘Get Help With This Order’
2. On the help form, follow the prompts for accessibility and companion card
   • Select ‘I’d like help with my order’ as the category, and for the Topic, select ‘I need help with accessibility or a companion card’. For the subtopic, select ‘I need help booking with a companion card’
3. In the message section, please provide your Companion Card number and Expiry.
4. Once verified, Moshtix will issue a complimentary Companion Card ticket to match the paid ticket to the email used for your original purchase.

If you need to bring in prescription medication to the festival, you’ll need to make sure it’s in its original packaging with the dispensary label matching the name on the ID of the ticket holder. Please bring your medication through the accessible lane on the day and have it ready to be inspected upon entry. We advise only discussing your medication with the team on the accessible entry lane. If you are talking to security or front entry staff, please ask them to direct you to the accessible entry point.

If your medication needs to be refrigerated, please see the staff at the medical tent once you have entered the festival and they can store it for you.

If you have a pre-existing medical condition which you’d like us to know about, please complete our Strummingbird Accessibility Request Form.

There will be elevated viewing areas at the Wildwing Stage and Saloon Stage. These viewing areas are intended for those in wheelchairs or with permanent and/or severe mobility impairments, and one accompanying person. Space within these areas is strictly limited and cannot be held or reserved. If you would like to request access to the accessible viewing areas please complete the Strummingbird Accessibility Request Form.

There will be a dedicated accessible drop-off and pick-up area at all 3 locations.

In Ballarat and the Sunshine Coast only we will also have dedicated areas for accessible parking available for patrons with a Mobility Parking Scheme permit. Unfortunately we don’t have accessible parking available in Newcastle.

As these spaces are limited, please complete our Strummingbird Accessibility Request Form prior to the festival to request a spot. Once capacity is reached, we won’t be able to offer additional parking spaces, but the accessible drop-off and pick-up zone will still be available.

If you don’t hold a Mobility Parking Scheme permit, we unfortunately can’t guarantee access to the accessible parking area due to limited capacity. 

There will be accessible bathrooms available across the festival. These locations will be marked on our event map. 

If you require access to accessible toilets or priority access to toilets, please complete our Strummingbird Accessibility Request Form.

We understand and recognise the need to take a break from the sights, sounds and senses of a music festival and will have a quiet space at the festival for those who require it. If you have bought a ticket or are considering buying one, and you would like to utilise this space at the festival, please complete our Strummingbird Accessibility Request Form.

To access the quiet space, you will need to wear your Hidden Disability sunflower lanyard or Strummingbird Quiet Space wristband. If you don’t own a sunflower lanyard, you can purchase one here or register to pick up a wristband through our Strummingbird Accessibility Request Form.

Assistance and support animals, such as guide dogs, hearing dogs and medical alert dogs, are welcome inside Strummingbird. If you’ll be attending with your assistance animal, please let us know in advance by completing our Strummingbird Accessibility Request Form.

Strummingbird is proud to be a part of the global Hidden Disabilities Sunflower network. The Hidden Disability Sunflower is a tool to voluntarily share that you have a hidden disability. By wearing a Sunflower, you’re just letting our staff know that you might need extra help, understanding, or just more time. Our security and event staff team at Strummingbird are trained to recognise the Hidden Disability Sunflower and assist where needed.

What is a hidden disability? While some of us experience a disability that is visible, many of us have a non-visible disability that is not immediately apparent to others. These can be temporary, situational or permanent. They can be neurological, cognitive and neurodevelopmental as well as physical, visual, auditory and including sensory and processing difficulties. They also include respiratory, rare diseases and chronic conditions such as asthma and diabetes. For more information on Hidden Disabilities Sunflower, head to https://hdsunflower.com/au/ 

Wanna hold a stall and sell your amazing goods? We will be opening up an expression of interest form soon, so keep checking back.

For all sponsorship enquiries, please get in touch via partnerships@kicksentertainment.com.au.

Media accreditation will be given to approved members of the media who represent recognised media organisations. Freelance journalists and photographers will be considered for accreditation if working on behalf of a media organisation. Freelance applications will need to be referenced by editors/producers. Social media influencers will be considered on a case-by-case basis. You’ll need to complete the media accreditation form here.

Interested in helping out? Event staff and volunteer applications will be linked on our Kicks Entertainment website closer to the event, so keep an eye out.