FAQs

There’s plenty of things to do, eat, see, use but here’s a rundown of the main facilities you can use on the day:

There’ll be official Strummingbird and artist merch at the Merchandise Tent on the day. Want it sooner? You can also shop online before (and after) the festival and rock your new merch IRL at Strummingbird. Follow us on socials for the latest drops and info on when and where to buy.

Smoking is allowed in designated areas. Please keep non-smokers in mind and stick to the spots marked on the event map (released closer to the event date).

Illicit substances are prohibited at festivals and our events abide by state and territory laws. Where drug checking is not prohibited, our team will facilitate this important health service in consultation with local police and authorities. The safety and enjoyment of our fans at the event will always be our top priority.

First aid services will be on site in case of any medical incidents. While they will have over-the-counter medication available such as Panadol, aspirin, antihistamines, as well as sanitary items, for you to access inside the event, we recommend taking any required medication before coming in if possible (e.g. antihistamines can be taken in the morning and last 24 hours).

You can find their locations on the event maps released closer to the event date.

If you need to bring in prescription medication to the festival, you’ll need to make sure its in its original packaging with the dispensary label matching the name on the ID of the ticket holder. Please bring your medication through the accessible lane on the day for the medical team to review. We advise only discussing your medication with the medical team. If you are talking to security or front entry staff, please ask them to direct you to the medical entry point.

If you have a pre-existing medical condition which you’d like us to know about, please contact our team at accessibility@strummingbird.com.au to discuss how best we can accommodate you.

Everybody deserves to experience live music and we want to ensure the festival is accessible and inclusive for all. You can see all of our accessible info on here but if there is anything else we can do to make your time easier at the festival, don’t be shy and shoot us a message at accessibility@strummingbird.com.au and we’ll do our best to help.

There are strictly no pass-outs at Strummingbird, which means once you leave the event, you can’t come back in. If you’ve got any worries about this, please email us at accessibility@strummingbird.com.au to chat to our team about your requirements.

• Bags and items larger than 20cm x 30xm (A4)
• More than one pram, stroller or wagon per child accompanied by an adult
• Chairs, unless GA BYO Chair ticket has been purchased. Only one chair per person is permitted.
• Picnic blankets
• Eskies or hard-case cooler bags
• Alcohol or any other beverages (other than where purchased at the Event)
• Liquid and creams over 110mL
• Large quantities of food prohibited; small sealed snacks allowed
• Illegal substances
• Weapons of any kind or any item that resembles a weapon
• Glass of any kind (including perfume bottles and make-up containers)
• Metal water bottles or containers
• Aerosol Cans
• Unidentifiable or unsealed medication. All medication must be inspected by qualified medical staff through the accessiblity lane.
• Professional still cameras, video or audio recording devices; smart phones and pocket-sized film/digital cameras allowed.
• Animals (with the exception of registered service or assistance animals, such as Guide Dogs)
• Flags, promotional material or items of any kind including, banners, posters and signs, or that display political, religious or offensive signage or logos of any kind.
• Gang-related insignia and masks, headwear or helmets, large spiked wrist or neck bands, spiked or studded belts
• Doof sticks, totem poles, selfie sticks or umbrellas
• Noise making devices and musical instruments
• Broadcasting or transmission equipment
• Laser pens or pointers
• Skateboards and rollerblades, hover-boards, scooters, bicycles, and other personal motorised and non-motorised vehicles (excluding mobility aids)
• Flares, Fireworks & Sparklers (or any other similar flammables)
• All unapproved unmanned aerial systems (UAS) or drones unless expressly authorised
• Any other items determined as dangerous or offensive by Security or Event Staff
  Work uniforms, high-visibility vests, or anything that may be mistaken for a staff uniform

If you are 18+ please bring your photo ID.

Credit/Debit/Phone Wallet
Strummingbird is cashless, and all bars and food trucks will be tap-and-go only.

Plastic Water Bottle
You can bring in your own plastic water bottle to fill up at the free water stations around site. Make sure it’s completely empty when you come through.

Backpack or Bag under A4 size
Bags must be no larger than 20cm x 30cm, unless you’re an adult ticket holder who is accompanying a minor.

Food
You are allowed to bring food items for personal consumption only.

Small Still or Film Cameras
Small digital and film cameras are allowed, but any professional still cameras or video and audio recording devices aren’t allowed in.

Sanitary items
Tampons, pads and menstrual cups are all allowed into Strummingbird. If you haven’t brought any in but end up needing some once you’re inside the event, our first aid partners will have free sanitary items available to you.

SUNSHINE COAST
Saturday 25 October 2025, 11AM-11PM at Kawana Sports Precinct, 31 Sportsmans Parade, Bokarina QLD 4575

NEWCASTLE
Saturday 1 November 2025, 11AM-11PM, at Newcastle Foreshore, Foreshore Park, 32 Wharf Rd, Newcastle East NSW 2300

PERTH
Sunday 2 November 2025, 10:30AM-10PM at Claremont Showground, Graylands Road, Claremont WA 6010

The set times and event map will be released closer to the event day, keep an eye out on our socials for them!

We’ll have official after parties in each city if you want to kick on after the festival. Keep an eye on our socials closer to the event date for the announcement!

Lost property will be available at the info tent at the event. All uncollected items will be left on site the following day for pick up. After that, we’ll hand it over to local police. Check socials closer to event day for specific lost property info.

Strummingbird is an all-ages event, but all minors (17 or under) must be accompanied by a responsible adult. 

If you’re 18 or over, you must bring your valid and current government-issued ID, otherwise you will be classified as a minor, will need to be accompanied by a responsible adult and won’t be able to purchase or consume any alcohol.

For more information on what forms of ID we can accept, please refer to the relevant legal guidelines for your state. See below:

Perth – Dept. of Local Government, Sport & Culture

Sunshine Coast – Hard Copy ID [Business QLD] & Digital ID [Business QLD]

Newcastle – Liquor & Gaming NSW

If you are an adult attending with a minor, you are required to read and understand our Youth Policy here.

Missed out or can’t make it? Use Moshtix’s Ticket Return & Resale service (available through your Moshtix account).

Ticket Return allows customers who can no longer attend an event the chance to return their unwanted tickets to Moshtix. We will list the unwanted tickets for sale, and if purchased, we will provide a refund to the original purchaser of the tickets (less service fees). 

Resale allows you to list your ticket(s) for sale through a unique link that you can share with your buyer directly. The buyer will be someone of your choosing who will be able to purchase your unwanted ticket. If the ticket is purchased, a new barcode will be generated, which invalidates the previous ticket. We will provide a refund of the base ticket cost to the original purchaser of the tickets (excluding any transaction fees, delivery fees and optional ticket upgrades you paid).

Still unsure? You can find Moshtix’s FAQ’s here

Ticket return & resale for each location will be available once all tickets from that location are sold out!

You can buy Strummingbird tickets with Zip Pay and PayPal’s Pay in 4 payment plan through Moshtix this year! For more information check out:

You can download your ticket to be scanned on your mobile phone, but if your screen is a bit dodgy, then you should definitely bring a printed copy to avoid any dramas.

Tickets will be sent out closer to the event date to help avoid fake tickets being generated and sold. When you purchase, you should still receive your order confirmation to your email, but if you haven’t got that, head to your Moshtix account and select ‘Help with this order’.

If you need to buy or sell a ticket after the general release is sold out, you can do so through Moshtix’s Ticket Return and Resale.

Selling tickets through any third-party website, including Viagogo, Facebook, Gumtree, and eBay, goes against the Strummingbird ticket T&Cs. We recommend against buying tickets from the above third-party platforms as there’s no guarantee or validate that they’re legit.

Strummingbird staff and security cannot accept illegitimate and invalid tickets.

If you hold a valid National Companion Card and purchase a General Admission ticket to Strummingbird, you will receive a complimentary ticket for your companion or carer. Please reach out to accessibility@strummingbird.com.au after you have purchased your GA ticket, and include the following information:

Moshtix is the official and only ticketing outlet for Strummingbird 2025. If you see Strummingbird tickets being sold anywhere else, there is no way for us to validate them. We highly recommend creating a Moshtix account before tickets go on sale, so you can keep track of confirmations and save yourself time when buying tickets.

You can purchase up to 10 tickets at a time.

Please find our privacy policy, cookie policy and ticketing T&Cs here.

Please find our Ticketing T&Cs here.

Please contact Moshtix for any other ticket-related questions.

We’re working closely with local transport authorities and we will have detailed transport plans for getting to and from each event on the day available via our website and socials closer to the event date!

Need to know how to get to the Sunshine Coast, Newcastle or Perth? We’ve made travel guides for getting to each city, available on the location pages.

If you need to bring in prescription medication to the festival, you’ll need to make sure it’s in its original packaging with the dispensary label matching the name on the ID of the ticket holder. Please bring your medication through the accessible lane on the day for the medical team to review. We advise only discussing your medication with the medical team. If you are talking to security or front entry staff, please ask them to direct you to the medical entry point.

If you have a pre-existing medical condition which you’d like us to know about, please contact our team through the form below or at accessibility@strummingbird.com.au to discuss how best we can accommodate you.

Assistance and support animals, such as guide dogs, hearing dogs and medical alert dogs, are welcome inside Strummingbird. If you’ll be attending with your assistance animal, please let us know in advance, by contacting our team through the form below or at accessibility@strummingbird.com.au to discuss how best we can accommodate you.

We understand and recognise the need to take a break from the sights, sounds and senses of a music festival and will have a quiet space at the festival which will be available for those who require it. If you have bought a ticket or are considering buying one, and you would like to utilise this space at the festival, let us know at accessibility@strummingbird.com.au so we can make your Strummingbird experience a good one.

To access the quiet space, you will need to wear your Hidden Disability sunflower lanyard. If you don’t own one, you can purchase one here or register to pick up a wristband below which will also give you access to the space.

Strummingbird is proud to be a part of the global Hidden Disabilities Sunflower network. The Hidden Disability Sunflower is a tool to voluntarily share that you have a hidden disability. By wearing a Sunflower, you’re just letting our staff know that you might need extra help, understanding, or just more time. Our security and event staff team at Strummingbird are trained to recognise the Hidden Disability Sunflower and assist where needed.

What is a hidden disability? While some of us experience a disability that is visible, many of us have a non-visible disability that is not immediately apparent to others. These can be temporary, situational or permanent. They can be neurological, cognitive and neurodevelopmental as well as physical, visual, auditory and including sensory and processing difficulties. They also include respiratory, rare diseases and chronic conditions such as asthma, diabetes. For more information on Hidden Disabilities Sunflower, head to https://hdsunflower.com/au/

If you hold a valid National Companion Card and purchase a General Admission ticket to Strummingbird, you will receive a complimentary ticket for your companion or carer. Please reach out to accessibility@strummingbird.com.au after you have purchased your GA ticket and include the following information:

• A copy of your valid National Companion Card
• Your Strummingbird location & ticket order number
• The email address you used to buy the ticket
• The full name of your companion
• Type of ticket purchased

We have areas dedicated to accessible parking, drop off and pick up for those who have a Mobility Parking Scheme permit. If you require this on the day, please get in contact with us at accessibility@strummingbird.com.au or email us through the form below. If you don’t have a Mobility Parking Scheme permit but still have the need to access this dedicated area, please start a conversation with us through the previously mentioned email and we can work on figuring out a solution for you.

There will be accessible viewing areas at both main stages available for you and your companions if you require them. If you require access to the viewing areas on the day, please reach out to accessibility@strummingbird.com.au

Wanna hold a stall and sell your amazing goods? Please register your interest with Motti & Smith.

Media accreditation will be given to approved members of the media who represent recognised media organisations. Freelance journalists and photographers will be considered for accreditation if working on behalf of a media organisation. Freelance applications will need to be referenced by editors/producers. Social media influencers will be considered on a case-by-case basis. You’ll need to complete the media accreditation form closer to the event.

For all sponsorship enquiries, please get in touch via partnerships@kicksentertainment.com.au.

Interested in helping out? Event staff and volunteer applications will be linked here and on the Kicks Entertainment website closer to the event, so keep an eye out.